Shipping policy
Shipping & Delivery Policy
Shipping Methods
We offer reliable delivery of our quality wooden furniture throughout Slovakia. All orders are delivered directly to your address using our own courier service, ensuring your furniture is carefully handled and transported safely.
Shipping Costs
The cost of delivery is calculated based on the total weight of the items in your order.
Free Shipping:
We offer free delivery for all orders over €500.
Standard Shipping Rates (by Weight):
For orders under €500, the following rates apply:
| Weight Category | Shipping Cost |
| Courier up to 25 kg | € 20 |
| Courier up to 35 kg | € 30 |
| Courier up to 50 kg | € 34 |
| Courier up to 60 kg | € 37 |
| Courier up to 70 kg | € 47 |
Delivery Times
We understand you want your furniture as soon as possible. Our standard delivery time is within 10 days from the date of order confirmation. We will inform you in advance if there are any changes to this schedule.
Delivery Conditions
-
Delivery Location: Delivery is made to the entrance/gate of your building (curbside delivery).
-
Floor Delivery: Carrying furniture to upper floors is not included in the standard price and must be arranged individually.
-
Notification: We will call you one day before delivery to arrange a precise delivery time.
-
Packaging: All furniture is thoroughly packed and protected to ensure it arrives in perfect condition.
Delivery Area
We deliver throughout Slovakia. If you need delivery to a specific remote region or outside of the country, please contact us to verify availability.
Contact Us
If you have any questions regarding shipping, rates, or tracking, please feel free to contact us:
-
Email: office@natture.eu
-
Phone: +421 903 468 472
